How It Works
A certified US technician connects to your computer over a secure screen-share session and fixes the problem while you watch — no shop visit, no waiting days for an appointment.
From booking to resolution — most problems are solved in a single 30 to 60 minute session.
Book online and describe the problem — slow computer, pop-ups, Wi-Fi dropping, printer offline. It takes two minutes and no account is required.
A flat $49 one-time session, or an affordable monthly ($19.95/mo) or annual ($149/yr) membership if you want help whenever you need it.
Choose Get Help Now if you want to connect as soon as possible, or a date and time that fits your day. We confirm your session by phone or email.
At your session time, your technician starts a secure screen-share session. You watch every step on your own screen, and you stay in control the whole time.
Yes — and you never give up control. The technician connects only with your permission, only for the length of the session, and only to the device you agreed to. You can see everything that happens on your screen, and you can end the session at any moment.
Honesty matters more than a sale. Some problems simply can't be solved over the internet — if that's your situation, we tell you upfront and point you in the right direction.
Every one of these is a remote session — same process, same flat rate.
Pop-ups, slow performance or ransom warnings? We clean it remotely.
Sessions from $49From spin-up coffee waits to boot-in-seconds. We tune it up remotely.
Sessions from $49Dropping calls, buffering video, dead zones? We fix your network remotely.
Sessions from $49Printer jamming, email stuck, accounts locked? We sort it out remotely.
Sessions from $49Deleted files, dead drive or no backup? We recover and protect your data.
Sessions from $49On-demand IT help for your business — no contracts, no monthly minimums.
Sessions from $49Book online in two minutes — or read how others use it in our plans and pricing.
Get Help Now